Saturday Musings - Communication

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Over the last several weeks I’ve been sharing with readers on the principles that have helped me in my life. If followed, I believe the principles of truth, trust and learning will assist you in your own decision making and help you grow as an individual. This article will cover the principle of communication, which is one that encompasses everything that I’ve shared so far….and in many respects is one of the most difficult.

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There are many aspects to communication and the first one I will unpack is whether you should enter into a dialogue with a person or not. I believe that most of the time it’s important to keep the lines of communication open, even in the most difficult of circumstances but there are exceptions.

As I mentioned in a previous article I recently experienced a situation where the other person was immediately very aggressive in an email. It was a difficult email to respond to and required a very measured response that I had checked over by a number of people I respect before hitting the send button.

I find that in emotionally charged situations it’s often good to have someone else check over what you are communicating. It’s so easy to get caught up with your feelings and responding in a controlled manner can be difficult. If you find yourself in a difficult situation then make sure you get some advice from someone that is invested in your life. They will often provide a clearer insight to the situation than you can yourself.

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Heading Across the Ocean.....Again....

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Once again I find myself sitting in the Qantas club waiting for good old QF93 for Los Angeles. Although I spend a lot of time in the airline lounge I did find it a little disconcerting when the front desk staff greeted me by name before I'd handed them my passport.

So what am I up to? I plan on hitting all the sites and living it up a little.....I wish. In summary, it's all about work. One of the things I really like about the USA and it's northern cousin is that there's just so much business to be done. I find that I step off the plane at the other end of the 15 hour journey, sniff the air and smile at all the opportunities.

This is going to be a short post.....my flight just got called. I'll see you in LA and at the GDD conference in Vancouver.

CheerS!

 

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Are you going to GDD Vancouver?

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I’m jumping on a plane again on Thursday morning to start the journey to the ICANN GDD conference in Vancouver. I attended the Madrid GDD event last year and this year is looking to be even better.

Escrow.com

In the past ICANN has helpfully published the list of attendees to help registered participants arrange meetings etc. For some reason, they’ve elected not to do this for the Vancouver event…..which is a bit frustrating.

I’ve now posted the event here in the “Domainers Network” so if you’re planning on attending GDD then you can see who else is attending. Hopefully we will get a reasonable list of people that are willing and wanting to connect.

Here is the link for the event.

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Saturday Musings - Empowered Relationships

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Over the last few weeks I’ve been sharing in “Saturday Musings” a number of principles that I try to live my life by. The last two articles in this series cover the result of living a life of truth/trust and truth/learning. This article will address the topic of empowerment and why trust/learning are fundamental to everyone’s success.

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At it’s core, trust has two aspects:
1.    Relationships – trust is all about developing strong relationships.
2.    Longevity – trust is also in it for the long-term.

What learning is all about is making sure we don’t continue to make the same mistakes with those all important relationships in our lives. Let’s face it, we’ve all made mistakes with relationships. Learning also has another sense to it that many people don’t consider……and that’s humility.

Empowerment

When you are truly trying to learn and strengthen your relationships you’re not worried about whether you are right. What you are seeking is understanding and this often requires that you suspend your own opinions in order to understand the other persons point of view.

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Where’s the Innovation Revolution?

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One of the most frustrating things about the domain industry is the complete lack of innovation. This isn’t necessarily because companies don’t want to innovate but more because they are caught in a bind and can’t innovate. What do I mean by this?

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Every company should be evolving. Evolution has the sense of slow change over a long period of time where internal processes are streamlined, website made “snappier” and customers are being looked after. These are all important things to do but they stem from the evolutionary basket not the revolutionary.

A revolutionary change is where a company completely transforms an industry, and everyone looks up and says, “Why didn’t we think of that?” It’s looking at domains and saying, “I think there is an aftermarket for them.” In its day, this was a revolutionary concept. It’s looking at domain traffic and matching it up with advertisers…..again, another revolutionary concept.

The problem the domain industry has is it’s been caught in the revenue bind. This is where the bean counters look at resourcing a new idea as a cost rather than as an investment into a competitive advantage. Serious innovation often means cannibalising existing revenue streams and this is regarded as a “no go zone” by managers that are given quarterly targets.

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