Rightside - Quarterly Results are Ho-Hum...

Rightside - Quarterly Results are Ho-Hum...

I just listened to the Rightside quarterly reporting results webcast by CEO, Taryn Naidu. To summarise, there’s been some cost cutting and quarter on quarter growth is the same for the registrar business and declining for the registry and aftermarket.

Escrow.com

To be fair to the Aftermarket business it’s off a bumper third quarter and so the revenue of $9.3m isn’t a bad result when you consider it grew at 9% compared to Q3.

Verisign reported on 17 Dec 2015 that the number of domains registered worldwide across all TLDs has grown 5.2% year over year. The Rightside registrar business unit is growing at a sluggish 1.9% (up from 16m to 16.3m domains) by number of domains. Some questions need to be asked why the registrars are not even close to keeping pace with the natural global growth rate.

Rightside by Business unit

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Fix the Problem Enom!

Fix the Problem Enom!

There are a number of basics to business. The first is that you remember to collect the money and the second is to never forget the customer. It just so happens that for quite some time registrar, Enom, has forgotten both of these.

Escrow.com

You'll have to excuse the little rant.......About 2 weeks ago I went to top up my account for my domain renewals. It’s a regular thing that I do and I wasn’t expecting any surprises. After clicking the “submit” button I was presented with the server error page below.

Enom Error

I’ve been around technology for a long time so although the error was annoying I wasn’t that phased by it. A couple of weeks later I decided to try adding money to my account again and I received exactly the same error. You would think that after a couple of weeks (at least) that any problems with the payment system would have been resolved.

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Rightside - What are you doing?

Rightside - What are you doing?

Due to being a publicly listed company, Rightside, is a really interesting case study of the entire domain industry and in particular the new gTLD space. The company has accumulated enough domains that it is a good representative sample of the domain space.

So back in November last year I conducted an analysis of Rightside wrote an article (click here) that predicted there would be layoffs. I stated:

Eventually, the investors will come in and hack the expense line to pieces (ie. fire lots of people) to get the profits up since their returns are unlikely to come from capital growth.

I really didn’t want to be a prophet of gloom and doom but several days ago Rightside downsized by 6%. I am deeply sorry to those people that lost their jobs….it’s never a fun experience to suddenly find yourself without a pay check.

Escrow.com

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The Rightside Challenge and the New gTLDs

The Rightside Challenge and the New gTLDs

Rightside, a publicly traded registrar/registry, released their quarterly earnings statement this past week and it made really interesting reading. What I found fascinating was the picture that was being played out in the domain sales space and how it reflected on the new gTLDs.

Rightside Share Price

The Rightside share price (chart above) has suffered at the hands of investors as they struggled to come to grips with the new gTLD phenomenon. The slide down from a height of $15.85 per share as ICANN dragged its feet was momentarily bolstered by the April quarter results from actual release of a number of extensions. Right now, investors are still wrestling with the potential financial windfall from new gTLDs as the share price now languishes at $7.63.

Escrow.com

It’s difficult for any business to try and communicate to all of the stakeholders the benefits of a strategy that may suddenly have an extended time horizon. This looks to be the case with the capital markets, Rightside and the new gTLDs…..but is there a glimmer of sunshine coming through the cloudy sky? Let’s begin to unpack this…

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