Stop Crying and Make Money

Sorry if this is a little bit of tough love but seriously…..it’s probably the best advice some of you could ever get.

I’m always amazed at the number of domain owners that get incredibly emotional about their domains and make economically irrational decisions. I hate to say this but domains are not your children, they don’t care if you sell them, you can monetise them anywhere and more than that they don’t care what price you sell them for.

Let’s unpack one level of thinking that is surprising……“I’m going to place all my domains with parking company X because the salesperson is my friend.”

For a start, my experience at ParkLogic has shown that no parking company wins more than 25% of the traffic at any point in time. This means that if you place ALL of your domains with a single company you are losing AT LEAST 75% of the time! This is a fact and one that has years and years of data behind it.

It’s great making friends with your account manager but I hate to burst the bubble, that person gets paid for the traffic that you bring them. The question you have to ask yourself is, “If I moved all my traffic away from them would they still want to hang out?” The last time I checked, I didn’t have to pay to have a friend so the answer should be yes.

Remember that business is business and you owe it to yourself and your family to do whatever you can to maximise your revenue.

I’m getting really tired of going into the various forums and seeing the complaints about PPC revenues declining. Many of the same people that complain keep on doing the same thing year after year with their domains and yet expect a different result. Einstein said that this was the definition of insanity.

My daughter just passed her driving license test the other day and is looking to buy a car. She found a great car but it was a little out of her price range so she came to Dad for help. I looked her in the eye and said, “Honey, you have six weeks to earn an extra $1,000 for your car. Put your creative thinking into action and stop coming to me for the money and start earning it yourself.” Literally within a few hours she’d solved the problem.

If you’re one of the complainers then get off your backside and make some creative sensible decisions about your domains. Don’t do the same thing as you’ve always done and the spend half your life on the forums whining about how the industry is going down…..it’s not going down but with an attitude like that it is for you.

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Cutting the Grass

A few minutes ago the doorbell sounded and upon answering it I discovered our friendly lawn mower man smiling back at me. In my opinion his dark sun tanned wrinkled face had seen altogether too much of the Australian sun but that was his job and he loved it.

During the few minutes of idle banter I remembered that we had a now thoroughly dead Christmas tree down the side of the house that needed removal. I asked him if he’d take it away and he quickly replied, “Not a problem but there is a disposal fee of $10.”

I know that the local council will charge something but it’s nothing like $10. Despite this I quickly replied, “Not a problem!”

So why did I do it? The value in not having my wife Roselyn ask me to remove the tree was worth more to me than the $10. For that matter he probably could have asked for $15-$20 and I would have agreed! My problem would have been at that price Roselyn would have made me do the tip run the following year with the pine needles from the dead tree filling up my sports car. She pays the bills in our family and there’s nothing getting past her.

From our mower man’s perspective he normally gets $35 per cut so he’s just dramatically increased his take from his client. It works out really well for him, for me and that’s what business is all about.

I speak to a lot of people about business and it surprises me that time and time again many of them think that it’s all about trying to get the most out of the other guy. That’s a transactional mentality. At some stage the person on the other end of the transaction will get smarter, feel ripped off and go elsewhere.

I personally think that it’s better to have a more long-term view with clients. This means that every transaction needs to be fair and work for all parties. I don’t just want a deal now I want to deal multiple deals into the future. With the result that we’ve had clients for seven plus years with ParkLogic and whenever there is an issue we have a relationship with them that’s stood the test of time…..I think that’s a much better way to go.

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Writing a novel

Since May last year I've been writing my first science fiction novel and releasing it by episodes on FireFallTribes.com.  When I first started writing I just bashed out the episodes to get the done quickly so that I could get on with business and real life......and then a strange thing happened.

I found myself getting more and more wrapped up in the story, the characters and the various settings. It was engrossing! I wanted to find out what was going to happen next and the only way to do it was to write the next chapter. So just on 80,000 words later I found that I had the first draft of my novel.

What has surprised me is that nearly 2,000 people have been enjoying the journey and providing valuable feedback as they've read each episode. It's been really humbling to get some of the feedback as readers have shared some of their thoughts on the highs and lows as the story unfolded.

So I'm nearly at the end of the first rewrite now. Only about 40 pages to go....which is great! The big test will come when my wife Roselyn reads the manuscript (she really doesn't like scifi) and checks the grammar and continuity of the storyline. From there it will go to a professional editor and then onto getting self-published as an ebook.

It's the first book in a series and I've already mapped out book two....so stay tuned!

It just go to show what you can do when you really put your mind to it. If you have always wanted to write a book then I'd highly recommend the process.....it's a LOT of work but also very fulfilling. Don't expect to make a million dollars, just do it for the joy of creating something you've always wanted to do.

For those of you that are wondering....I'm still finalising the name of the book. Initially it was called "The Chosen Invasion" but his is going to change.

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Saturday Musings - What's your passion?

It’s an interesting question but it’s one that I ask my kids all of the time. My daughter recently graduated from high school and has now enrolled in university….yes, I’m a VERY proud father. In discussions with her she kept on talking about what job would pay the most so that at the end of uni she would earn a packet! I kept on saying, “Sarah, do what you enjoy and the money will come.”

So the question I ask you is, “What’s your passion?”

One of the biggest challenges that I find that I face in the domain industry is that there are so many opportunities and great ideas that it’s easy to forget what you actually really like doing. Although earning money is an important part of life it’s only just a part not the whole.

I love the domain industry and domains but I don’t try and do everything with every one of the domains in my own portfolio. To be quite honest with you there are only a few of them that I actually get excited about…..and they are the once that I slowly develop. The rest of them I let ParkLogic take care of and I rarely spend any time worrying about them.

I had a conversation with a domain investor the other day who was really good at finding great traffic domains but really bad at managing them. He loved the sleuthing around and building systems for finding the gold in all of the dirt but hated actually managing them afterwards. To cut a long conversation short…..we now manage his portfolio and he goes and finds the domains. He loves it and his life has improved dramatically!

So across this weekend I encourage you to ask the question, “What’s your passion?” Once you have the answer, make decisions to follow it.

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2014 - The Year Ahead

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