The foundations of trust are logic, empathy, authenticity.
Several months ago, I shared with readers the three principles of truth, trust and learning that I’ve endeavoured to build my life upon. In this article I would like to expand upon the principle of trust and show you how you can become more trustworthy by incorporating the three foundations of trust into your life.
Logic
I’m sure you’ve been in a meeting at work where a person has been giving a presentation that just didn’t hang together. Everyone else in the room can sense the lack of logic and end up rolling their eyes to one another….what they are actually saying is I can’t trust what is being presented.
The more logical you are the more likely people will believe what you are saying. This goes for all your relationships, whether they are friends, family or work colleagues.
For example, you may be able to tell your 8-year-old child that they can’t go to a friend’s house because “I said no” but trying that approach with an 18-year-old will get you entirely different results. The older child will expect to hear a logical reason why they can’t go out. They may still not agree with it but at least it made sense.
The rule of thumb is to think before you speak, and you’ll look a lot wiser. In fact, if you are in a work meeting, be the last person to speak and then you can logically build upon the input of everyone else in the room…..this will gain you a lot of trust as you’re considerate to the input of others.
Empathy
Empathy and sympathy are often confused between each other. The best way of thinking about the difference is that sympathy is feeling compassion, sorrow, or pity for another person while empathy is putting yourself in their shoes.
When you really care about another person you will become empathetic and they will notice that you are. It’s all about getting alongside them and together sharing what they are going through and bearing whatever the burden is together.
A friend of mine was doing exceptionally well in his business but within the space of about a week everything turned to disaster and he lost everything due to being caught up in a scam. He’d done nothing wrong and yet he'd lost everything.